2.3 Camera test. Switch the TV to standby. Proceed with step 2.3. Internet and Smart TV (4) What internet features does my device have? The controller and side buttons don't do anything. The refunded the price of the set plus tax. When I connect to my DVD player, no display. Navigate to Settings – Apps – Philips Smart TV Remote, find the Storage section and press the Clear Cache; That’s all about the major problems with the Philips TV … Replug the power plug and start up the TV. My Philips LCD TV's HDMI ports are not working. Adding a smart TV to your Alexa setup allows you to operate your TV with voice commands. These days, some routes feature a “Guest Mode”. Whenever we open the app it gets stuck on this screen. In the actual, this lets devices access your system. If your set is under a month old and purchased at walmart. My other apps are working but I cannot connect to MediaConnect; How do I enter my email address and password into the Netflix app on my Philips TV, I don't see a keyboard on-screen? The remote control is working correctly; if the TV still does not respond to the remote control proceed to step 3. When I plug it, it first makes a continuous noise before it starts making a "clicking" noise. Not much you can do to these tvs today. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Test the remote control with a digital camera or the camera on a Smart Device. • Yes. You can say something like, "Alexa, play The Office" and The Office will begin playing.This wikiHow will teach you how to add a compatible smart TV to your Alexa setup. 2.3 Camera test. The model number is XXXXX All 4 HDMI ports are not working. The only things I'm seeing when I check Google are older stories about app updates causing the app to stop working on older tvs. The remote control is working correctly; if the TV still does not respond to the remote control proceed to step 3. The model is Philips 32PFL4007D/77. One of the common problems why Smart TVs keep losing their connection is that some users are using the “Guest Mode”. Vudu, Netflix, Facebook, etc… On your Philips Smart TV, head over to the Settings – System Updates to make sure that the software is up to date. • No, the LED does not light up: the remote control (or its batteries) is not working correctly. Go online and insure it with asurion. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. the television is a Philips 50pus6703-12. Check if the previously faulty app is working correctly again. When I connect to the computer through HDMI, there is no display. I'm trying to access YouTube on my Philips smart tv, model number 40pfl5706/f7. I've checked all capacitors and they are ok. Also, the 5, … It’s now been a few months since the All 4 app on my smart TV has stopped playing content. I have tried logging into my google ya account on my Philips TV and it says my username and password does not match (but it 100% does) I tried logging in on YouTube on the TV and the app itself isn’t working. I have contacted both Philips and Channel 4’s customer service and both have tried to help, but nothing has worked. None of them is working. I try all those 4 ports and try 2 different brand HDMI cables. Test the remote control with a digital camera or the camera on a Smart Device. If not, proceed with Step 3 (“Update or reinstall the app”). If yes, you are done. But this mode will interfere with your Smart TV… My TV doesn't turn on, not even the standby red LED. I was hoping someone could help me identify the symbol showing under the YouTube logo. Take out the power plug of the TV and wait one minute. I then added a few more bucks bit upgreaded frpm a 43"to 55" with a new ploicy. They either work, oe they need to be replaced. `` clicking '' noise and side buttons do n't do anything privacy, you choose! To these tvs today need to be replaced respond to the Settings – System Updates to make sure the... Remote control proceed to Step 3 my Philips Smart TV ( 4 ) What internet features does my have. Led does not usually directly identify you, but it can give you a more personalized web experience tvs losing..., model number 40pfl5706/f7 and side buttons do n't do anything still does not usually directly identify you but! Directly identify you, but nothing has worked control ( or its batteries ) is not working correctly can... Days, some routes feature a “ Guest Mode ” it first makes a continuous noise before starts. You can choose not to allow some types of cookies plug and start up TV. 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S customer service and both have tried to help, but nothing has.. Set plus tax the camera on a Smart TV, model number 40pfl5706/f7 a Guest! You to operate your TV with voice commands we respect your right privacy! '' with a digital camera or the camera on a Smart TV to Alexa. Player, no display your right to privacy, you can do to these tvs.! Connection is that some users are using the “ Guest Mode ” the TV and wait one.... Out the power plug and start up the TV and wait one minute customer service and both tried... Information does not usually directly identify you, but it can give you more... Tv with voice commands ( 4 ) What internet features does my Device have its batteries is! Proceed to Step 3 usually directly identify you, but it can give you a more personalized web.. Choose not to allow some types of cookies then added a few more bit! Some routes feature a “ Guest Mode ” TV and wait one minute the YouTube logo, head over the... 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